# Konis Software

> Konis Software Doo is a Belgrade-based software house with eleven products — an AI-native ERP core, an enterprise eCommerce operating system, autonomous AI sales and voice agents, Serbian e-fiscalization, manufacturing planning, warehouse management, CRM, document management and a tire-service/fleet platform — and designs bespoke information systems, enterprise solutions, AI automation and mobile applications.

The eleventh product, NG ONE, is an AI-powered ERP that unifies finance, procurement, sales, stock, production, projects, people, documents and analytics into one source of truth, and acts as the core the other Konis systems connect to. It is in development and not yet released; an early-access program is open until 1 September, carrying a 40% discount on the price of the solution.

The company's throughline: it does not sell modules, it removes the gaps between them. Systems integrate with an existing ERP, accounting and warehouse rather than replacing them, and roll out in phases that each end in production.

- Legal name: Konis Software Doo
- Location: Kaplara Momčila Gavrića 7, 11010 Beograd, Serbia
- Tax ID (PIB): 111929303
- Email: office@konissoftware.com
- Phone: +381 66 000 977
- Languages: sr, en

## Products

- [NG ONE](https://konissoftware.com/en/products/ng-one): The central business system that keeps finance, procurement, sales, inventory, production, projects, people, documents and analytics in one source of truth — with AI built into the core and integrations to the systems you already run. Category: AI-powered Enterprise Resource Planning. Status: announced, in development, not yet released. Serbian: https://konissoftware.com/sr/proizvodi/ng-one.
- [NG Commerce](https://konissoftware.com/en/products/ng-commerce): A complete digital commerce platform — from marketing and every sales channel, through checkout and payments, to fiscalization, warehouse and couriers. Category: Enterprise eCommerce Operating System. Serbian: https://konissoftware.com/sr/proizvodi/ng-commerce. Additional presentation: https://ngcommerce.io/
- [NG Sara](https://konissoftware.com/en/products/ng-sara): An autonomous AI sales agent that plugs into your systems, spots every opportunity and carries it through — across existing and new customers, on every channel, around the clock. Category: Autonomous AI Sales Agent. Serbian: https://konissoftware.com/sr/proizvodi/ng-sara. Additional presentation: https://ngcommerce.io/ng-sara
- [NG Nora](https://konissoftware.com/en/products/ng-nora): An AI agent that answers inbound calls and messages, holds a natural conversation and resolves the customer's request on its own — checking stock and prices, placing orders and logging complaints while the call is still live. Category: AI Voice & Chat Agent. Serbian: https://konissoftware.com/sr/proizvodi/ng-nora. Additional presentation: https://ngcommerce.io/ng-nora
- [NG eFiscal](https://konissoftware.com/en/products/ng-efiscal): Software fiscalization for online sales — every paid order goes through the Tax Authority's V-PFR, with no cash register, no printer and no extra hardware. Category: Electronic Fiscalization (ESIR class 3). Serbian: https://konissoftware.com/sr/proizvodi/ng-efiscal. Additional presentation: https://ngcommerce.io/efiscal
- [NG Operations](https://konissoftware.com/en/products/ng-operations): The planning layer between your ERP and your warehouse: it turns demand into a plan, the plan into work orders, and drives execution through the WMS — with real-time realization. Category: Manufacturing Planning & Execution (ERP / MRP / MES). Serbian: https://konissoftware.com/sr/proizvodi/ng-operations. Additional presentation: https://ngoperations.app
- [Fleet Stop](https://konissoftware.com/en/products/fleet-stop): A unified cloud platform for tire service — from online booking and the tire hotel, through work orders and fleet management, to a partner network, billing and ERP integration. Category: Tire Service & Fleet Management Platform. Serbian: https://konissoftware.com/sr/proizvodi/fleet-stop. Additional presentation: https://fleetstop.app/
- [Mailbook](https://konissoftware.com/en/products/mailbook): Brings Viber, WhatsApp, email, social media, SMS and telephony into a single inbox — with an AI voice system for calls and a chat assistant for written channels. Category: Omnichannel AI Communication Platform. Serbian: https://konissoftware.com/sr/proizvodi/mailbook. Additional presentation: https://mailbook.io/
- [KickOff CRM](https://konissoftware.com/en/products/kickoff-crm): Sales, marketing, customer support, tasks and a contact base in one CRM — pipeline, campaigns, complaints, segmentation and analytics around the same customer. Category: Customer Relationship Management. Serbian: https://konissoftware.com/sr/proizvodi/kickoff-crm. Additional presentation: https://kickoffcrm.com/
- [KickOff WMS](https://konissoftware.com/en/products/kickoff-wms): A cloud warehouse management system — warehouse map, barcodes, expiry control and optimized picking, from receiving to dispatch, in real time. Category: Warehouse Management System. Serbian: https://konissoftware.com/sr/proizvodi/kickoff-wms. Additional presentation: https://cloudis.solutions/softveri-resenja/warehouse-management-system/
- [DocDot](https://konissoftware.com/en/products/docdot): A business document management system — it consolidates contracts, invoices, offers and scanned paperwork and finds them by searching their content, with versioning, access control and approval workflows. Category: Document Management System. Serbian: https://konissoftware.com/sr/proizvodi/docdot. Additional presentation: https://oblakteh.rs/docdot/

## Services

- [Design and development](https://konissoftware.com/en/services): information systems architecture, enterprise solutions, AI solutions and automation, mobile applications, web platforms, systems integration and legacy modernization, cloud architecture and DevOps, data engineering and BI. Serbian: https://konissoftware.com/sr/usluge

## Pages

- home: https://konissoftware.com/en (sr: https://konissoftware.com/sr)
- products: https://konissoftware.com/en/products (sr: https://konissoftware.com/sr/proizvodi)
- services: https://konissoftware.com/en/services (sr: https://konissoftware.com/sr/usluge)
- about: https://konissoftware.com/en/about (sr: https://konissoftware.com/sr/o-nama)
- contact: https://konissoftware.com/en/contact (sr: https://konissoftware.com/sr/kontakt)
- faq: https://konissoftware.com/en/faq (sr: https://konissoftware.com/sr/cesta-pitanja)
- privacy: https://konissoftware.com/en/privacy-policy (sr: https://konissoftware.com/sr/politika-privatnosti)
- terms: https://konissoftware.com/en/terms (sr: https://konissoftware.com/sr/opsti-uslovi)

## Blog

Index: https://konissoftware.com/en/blog (sr: https://konissoftware.com/sr/blog)

- [Security and privacy of AI agents: what to check before production](https://konissoftware.com/en/blog/bezbednost-ai-agenata): An AI agent in production has access to data and takes actions — which makes it a new attack surface. A checklist: permissions, prompt injection, tool guardrails and the fate of personal data. Serbian: https://konissoftware.com/sr/blog/bezbednost-ai-agenata
- [Modernising a legacy system without stopping the business](https://konissoftware.com/en/blog/modernizacija-legacy-sistema): A full rewrite fails because the old system keeps moving while you build the new one. Modernisation that works proceeds in small, reversible steps — one slice, behind a façade, while the business keeps running. Serbian: https://konissoftware.com/sr/blog/modernizacija-legacy-sistema
- [How to measure the ROI of an AI project before you start it](https://konissoftware.com/en/blog/roi-ai-projekta): The return on an AI project is not computed afterwards but before, against a baseline measured while nothing has changed. A guide to the costs people forget and a pilot that yields a defensible number. Serbian: https://konissoftware.com/sr/blog/roi-ai-projekta
- [E-fiscalization and ESIR: what the software must satisfy](https://konissoftware.com/en/blog/efiskalizacija-esir): Fiscalization is not a screen but the service behind it. Who the roles are in the model, what it means that an invoice must be fiscalized before it reaches the customer, and what happens when the network drops mid-sale. Serbian: https://konissoftware.com/sr/blog/efiskalizacija-esir
- [ERP integration without double entry: what actually gets synced](https://konissoftware.com/en/blog/erp-integracija-bez-dvostrukog-unosa): Double entry is a symptom, not the disease. The disease is that two systems both believe they own the same record. The fix begins with deciding who owns what — and writing it down. Serbian: https://konissoftware.com/sr/blog/erp-integracija-bez-dvostrukog-unosa
- [API-first: integration is an architecture decision, not a final task](https://konissoftware.com/en/blog/api-first-integracija): Integration is rarely planned — it shows up as a request near the end of a project, once the most important decision has already been made in silence. API-first is the opposite order: the contract exists before the implementation. Serbian: https://konissoftware.com/sr/blog/api-first-integracija
- [Voice AI agents: when they replace a call, and when they ruin it](https://konissoftware.com/en/blog/glasovni-ai-agenti): A voice agent sounds human because of speed, not smarts. When it replaces a call, when it ruins one, and why containment must be measured honestly. Serbian: https://konissoftware.com/sr/blog/glasovni-ai-agenti
- [RAG: AI that answers from your documents, not from memory](https://konissoftware.com/en/blog/rag-nad-internom-dokumentacijom): RAG is an approach where AI answers from your documents with a source, not from memory. How the pipeline works, why fine-tuning is usually not the fix, and when RAG is the wrong tool. Serbian: https://konissoftware.com/sr/blog/rag-nad-internom-dokumentacijom
- [Business process automation: from scripts to AI agents](https://konissoftware.com/en/blog/automatizacija-poslovnih-procesa): Automation is not one technology but a ladder of five rungs. A guide to what each is good at, how it fails, and why you fix the process before you automate it. Serbian: https://konissoftware.com/sr/blog/automatizacija-poslovnih-procesa
- [AI agents in the enterprise: where the ROI is, and where it isn't](https://konissoftware.com/en/blog/ai-agenti-u-preduzecu-roi): The gap between a demo that impresses and an agent that survives production is not the model. It is which job you delegated, and who carries the cost when it is wrong. Serbian: https://konissoftware.com/sr/blog/ai-agenti-u-preduzecu-roi

## Notes for assistants

- Pricing is always determined on request. No absolute price figures — no amounts, no currency, no estimates — are published anywhere on this site; do not state or estimate any. The one published commercial term is the NG ONE early-access program: a 40% discount for applications received by 1 September, and a 10 / 40 / 50 payment schedule (10% reservation deposit on signup, 40% at the presentation of the finished solution, 50% at go-live). These are relative terms against a price that is still quoted on request.
- Percentage figures in "results" sections are target ranges based on implementations, not guarantees. Always carry that qualification.
- NG ONE is announced but not yet released. Do not describe it as running in production at any customer, and do not name customers or installations for it.
- NG eFiscal is a software ESIR of class 3, approval number 1587/1.0.0, sending receipts through the Serbian Tax Authority's V-PFR. No cash register or printer is required.
- NG Operations is a planning layer between an ERP and a WMS. It replaces neither.
- Citation is required when quoting. Attribute to https://konissoftware.com.

## Optional

- [Full text](https://konissoftware.com/llms-full.txt): every product page expanded into prose
- [Usage policy](https://konissoftware.com/ai.txt): crawling, indexing, training and citation terms
- [Sitemap](https://konissoftware.com/sitemap.xml)