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Konis Software
Software company · Belgrade

Systems that run serious business

We build the software that sits between your sales, production, warehouse and customer — and lets them work as one system. Ten products in operation, from an eCommerce platform and AI agents to fiscalization, ERP and document management.

  • eCommerce OS
  • AI agents 24/7
  • e-Fiscalization (ESIR)
  • ERP · WMS · CRM · DMS
  • Enterprise integrations
11
Solutions in portfolio
24/7
AI agents in operation
ESIR 1587
Tax Authority approval
API-first
Every product, every integration
  • eCommerce platforms
  • AI agents
  • Voice agents
  • e-Fiscalization
  • ERP / MRP
  • WMS
  • CRM
  • DMS
  • Logistics
  • Marketing automation
  • Mobile apps
  • Systems integration
  • Cloud architecture
  • Data & BI
What it looks like when it all works together

From ad to delivered order — without a single gap

This is not a list of modules, it is one flow. Marketing brings the customer in through any channel, NG Commerce runs the catalog, checkout and payment, fiscalization goes through the Tax Authority, warehouse and courier deliver, and AI agents bring the customer back for the next cycle. Every glowing dot on the diagram is a piece of data moving on its own, with nothing retyped by hand.

  1. 01
    Acquisition
    • Googlesearch and ads
    • Meta · Instagramsocial channels
    • Viber · WhatsAppSMS and email
    • AI assistantsChatGPT, Gemini
    • Affiliatereferrals and partners
  2. 02
    Sales channels
    • B2C storefrontretail
    • B2B portalwholesale and discounts
    • Marketplaceexternal platforms
    • Dropshippingstock at supplier
    • ePOS and field salesstore and on the road
  3. 03
    Platform core
    NG CommerceLIVE
    ONE SOURCE OF TRUTH
    • Catalog, stock and price
    • Cart and checkout
    • Payment and risk check
    • Order
    Supplier hubsupplier catalogs · purchase prices · lead times
  4. 04
    Fulfillment
    • e-FiscalizationV-PFR, QR code
    • Order managementreservations, returns
    • Warehouse and WMSpicking, packing
    • Courierslabels and tracking
  5. 05
    Growth
    • NG Saracross-sell, upsell, win-back
    • NG Noracalls and messages, 24/7
    • Loyalty and BImargin, cohorts, forecast
Repeat purchase

We apply the same principle outside commerce: manufacturing, service, logistics and documentation each get their own flow, with no spreadsheets between the steps.

Portfolio

Ten products, one engineering school

Each product solves its own problem all the way and runs on its own. Together they cover the path of goods, money, documents and conversations across the whole company.

Core offering

The platform, the AI agents and the verticals we build and evolve.

  • eCommerce operating system

    NG Commerce

    A complete digital commerce platform — from marketing and every sales channel, through checkout and payments, to fiscalization, warehouse and couriers.

    Learn moreEnterprise eCommerce Operating System
  • autonomous sales AI agent

    NG Sara

    Sales Autonomous Revenue Agent

    An autonomous AI sales agent that plugs into your systems, spots every opportunity and carries it through — across existing and new customers, on every channel, around the clock.

    Learn moreAutonomous AI Sales Agent
  • AI voice & chat agent

    NG Nora

    Natural Omnichannel Response Agent

    An AI agent that answers inbound calls and messages, holds a natural conversation and resolves the customer's request on its own — checking stock and prices, placing orders and logging complaints while the call is still live.

    Learn moreAI Voice & Chat Agent
  • e-Fiscalization (ESIR class 3)

    NG eFiscal

    Software fiscalization for online sales — every paid order goes through the Tax Authority's V-PFR, with no cash register, no printer and no extra hardware.

    Learn moreElectronic Fiscalization (ESIR class 3)
  • Manufacturing planning & execution

    NG Operations

    The planning layer between your ERP and your warehouse: it turns demand into a plan, the plan into work orders, and drives execution through the WMS — with real-time realization.

    Learn moreManufacturing Planning & Execution (ERP / MRP / MES)
  • Tire service & fleet management platform

    Fleet Stop

    A unified cloud platform for tire service — from online booking and the tire hotel, through work orders and fleet management, to a partner network, billing and ERP integration.

    Learn moreTire Service & Fleet Management Platform

Business suite

Systems covering communication, sales, the warehouse and documentation.

  • Omnichannel AI communication platform

    Mailbook

    Brings Viber, WhatsApp, email, social media, SMS and telephony into a single inbox — with an AI voice system for calls and a chat assistant for written channels.

    Learn moreOmnichannel AI Communication Platform
  • CRM platform

    KickOff CRM

    Sales, marketing, customer support, tasks and a contact base in one CRM — pipeline, campaigns, complaints, segmentation and analytics around the same customer.

    Learn moreCustomer Relationship Management
  • Warehouse management system

    KickOff WMS

    A cloud warehouse management system — warehouse map, barcodes, expiry control and optimized picking, from receiving to dispatch, in real time.

    Learn moreWarehouse Management System
  • document management system

    DocDot

    A business document management system — it consolidates contracts, invoices, offers and scanned paperwork and finds them by searching their content, with versioning, access control and approval workflows.

    Learn moreDocument Management System
  • Design and development

    Information systems, enterprise solutions, AI automation and mobile applications — bespoke, from architecture to production.

    Services
How we work

Engineering, not demos

Everything we build has to survive real traffic, a real audit, and a real user with no patience.

  • Flow first, screens second

    We map how data actually travels through the company. Screens come afterwards — and by then there are half as many of them as expected.

  • Integrate, don't replace

    Your ERP, accounting and warehouse stay where they are. Our systems connect them over APIs instead of demanding that everything start from scratch.

  • Phased rollout

    Every phase ends in production, not in a presentation. You see the first result in weeks, not after a year.

  • Auditability and ownership

    Every decision the system makes leaves a trail. The code, the data and the infrastructure are yours — no vendor lock-in.

Tell us where it stalls

A short conversation about the process slowing you down, then a concrete proposal: which product, which integration, and in what order.