A request from any channel, the work done in your systems
NG Tara is an AI agent for the work that today travels between people, messages and programs. It takes a request by voice, chat, email, Viber, WhatsApp, Instagram or another channel, searches data and checks conditions in ERP, CRM, WMS, DMS and MES systems through APIs and MCP, creates documents and orders, coordinates people and systems, tracks deadlines and asks for approval where it is needed. Your team gets time back for decisions, and routine work gets finished — with a trail of every action.
- Voice · chat · email
- Viber · WhatsApp · Instagram
- ERP · CRM · WMS · DMS · MES via API
- Documents, orders and deadlines
- Human approval where needed
- 01Channels
- Voicea request spoken in a call
- Chat and emailwritten requests
- Viber · WhatsAppmessaging apps
- Instagrammessages to the profile
- Other channelsas the process needs
- 02CoreNG TaraAVAILABLEWORKFLOW AGENT
- Taking the request
- Search and condition checks
- Documents and orders
- Deadlines and coordination
↑ Human approvalwhere the process rules require it - 03Systems (API)
- ERPbusiness system
- CRMcustomers and sales
- WMSwarehouse
- DMSdocuments
- MESproduction
An agent for the work between systems
A lot of business time goes not into decisions but into relaying: someone asks in a message, someone checks in one program, retypes into another, sends a document and chases a deadline. NG Tara takes over exactly that space between channels and systems.
NG Tara is one agent that understands a request whatever the channel — a call, a chat, an email or a message on Viber, WhatsApp or Instagram — and takes it through to completion. Instead of a person opening five programs, Tara uses API integrations to search data, check whether conditions are met and create a document or an order in the right system.
Where the work involves several people and systems, Tara coordinates the steps, tracks deadlines and asks for approval from the person responsible, rather than deciding on its own what the company's rules leave to a human. Which actions it may take by itself and which only with confirmation is set per process.
NG Tara belongs to the AI family of Konis products, alongside NG Sara, the sales agent, and NG Nora, the voice agent for calls. It works on NG One, NG CRM, NG DMS and NG WMS, and on other vendors' systems that have an API. The business value is simple: less retyping and chasing, faster answers to customers and colleagues, and no task left forgotten in someone's inbox.
Autonomous AI Workflow Agent
- Channels: voice, chat, email, Viber, WhatsApp, Instagram and others
- API and MCP integrations with ERP, CRM, WMS, DMS and MES systems
- Search across data and documents in connected systems
- Checking conditions before a task is carried out
- Creating documents and orders in the right system
- Coordinating people and systems in one flow
- Tracking deadlines and asking for approval where needed
How NG Tara runs a single task
The flow from request to finished work, under rules your company sets.
- 01
Taking the request
The request arrives on whichever channel suits the sender, and Tara accepts it as a task.
Voice and chatEmailViber, WhatsApp, Instagram and other channels - 02
Search and check
Before any action, Tara gathers the data and checks whether the conditions are met.
Search in connected systems through APIsChecking the task's conditionsEstablishing who is responsible for the decision - 03
Approval
When the rules require it, the task waits for confirmation from the person responsible.
An approval request to the responsible personRules per process: what runs on its own, what needs confirmation - 04
Execution
Tara creates the document or order in the system where it belongs.
Documents and orders in an ERP, CRM, WMS, DMS or MES systemCoordinating the people and systems involved - 05
Follow-up
A task is not done until it is done, so Tara tracks deadlines and speaks up when something stalls.
Deadline trackingA reminder and feedback to the sender
Capabilities
One agent for channels, systems and approvals — from the first request to the finished order.
Voice channel
A request spoken in a conversation becomes a task the agent carries forward.
Chat and email
The same agent takes a request from a chat and from an email, with no separate tool per channel.
Viber, WhatsApp and Instagram
Messages on the channels people already use, with room to add other channels.
ERP and CRM through APIs
Reading from and writing to business systems through their APIs, instead of retyping from a screen.
WMS, DMS and MES through APIs
The same principle for the warehouse, documents and production: the agent works where the data lives.
Search
Finding data and documents in connected systems as the first step of every task.
Condition checks
Before acting, the agent checks whether the conditions set by the process are met.
Documents and orders
Creating a document or an order in the system where it needs to exist.
Coordinating people and systems
A task that involves several people and programs is run as one flow, not a string of messages.
Deadline tracking
The agent follows the task's deadline and speaks up when something stalls.
Human approval
Where the rules require it, the agent asks the responsible person to confirm before it continues.
NG Tara in numbers
The figures describe the product's scope, not a measured or promised result.
- 6+
- Communication channelsVoice, chat, email, Viber, WhatsApp and Instagram, with room for other channels.
- 5
- Kinds of business systemERP, CRM, WMS, DMS and MES, connected through APIs.
- 6
- Kinds of actionSearch, condition checks, documents and orders, coordination, deadlines and approvals.
- 1
- Agent for the whole flowThe same agent takes the request and carries it through, instead of a chain of separate tools.
The figures above describe the product's scope, not a promised outcome.
NG Tara — FAQ
Is NG Tara available?
Yes. NG Tara is commercially available. We start with a demo on one of your workflows, then choose together the processes, channels and systems the agent takes over first.
Who approves the actions NG Tara takes?
A person, wherever the process rules require it. For every process we define which actions the agent may take on its own and which need the confirmation of the responsible person before it continues.
Which channels does NG Tara communicate on?
Voice, chat, email, Viber, WhatsApp and Instagram, with the option to add other channels.
Which systems does NG Tara work with?
ERP, CRM, WMS, DMS and MES systems, through their APIs and MCP connectors — including NG One, NG CRM, NG DMS and NG WMS. The link to other vendors' systems is aligned during rollout.
How is NG Tara different from NG Sara and NG Nora?
NG Sara is an autonomous sales agent and NG Nora a voice agent for calls. NG Tara runs workflows that pass through several business systems — from a request to a document, an order and an approval. All three belong to the AI family of Konis products.
How is pricing determined?
On request, based on the scope of the processes, channels and systems to connect. After a demo and a short analysis you receive a rollout proposal and an offer.
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Tell us about a workflow that gets stuck
A short conversation about a process that today passes through several people, messages and programs — then a demo of NG Tara on your own example and a proposal for what the agent takes over first.